How it works
A simple three step repair process
Clear steps from your first enquiry through to the completed repair.
- 01
Contact us
Customers explain the item and the problem, including the make and model where it is known.
- 02
Fault check
The item is assessed to understand the issue and whether a repair is practical.
- 03
Repair and return
If suitable, the repair is completed and the customer is updated on the work carried out.
What happens during a fault check
- We confirm the symptoms you have described and test the item.
- Power, connections, sound, and display behaviour are checked.
- We identify whether a basic part replacement will resolve the fault.
- You are told what has been found and whether a repair is practical.
- If suitable, the repair is completed and the item is returned to you.
Ask about a repair today
Contact us today to ask about TV, radio, speaker, and household electronics repair services. Grand Arc is based in Kingsteignton, Newton Abbot.